Shipping Policy
Shipping policy
Processing Time
- Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive a notification when your order has shipped.
Shipping Rates and Delivery Estimates
- We offer standard shipping and express shipping options. Shipping charges for your order will be calculated and displayed at checkout.
- Estimated delivery times:
- Standard Shipping: 5-10 business days.
- Express Shipping: 2-5 business days.
Order Tracking
- Once your order has shipped, you’ll receive a tracking number via email to monitor its progress.
Shipping Restrictions
- We currently ship to India. If your location is not listed, contact us for further assistance.
- Please note that delivery times may vary due to customs or unforeseen delays.
Customs, Duties, and Taxes
- Urbans Housing is not responsible for any customs fees, import duties, or additional taxes imposed by your local government. These charges are the buyer’s responsibility.
Lost or Damaged Packages
- We ensure every package is carefully packed and shipped. However, if your order arrives damaged or is lost in transit, please contact us at [your email] within 7 days of delivery for assistance.
Contact Us
For questions or concerns about your shipment, feel free to reach out to us at [our email]. We're here to help.